We are seeking a dynamic and results-driven Catering Sales Manager to join our team in Chennai, India. In this role, you will be responsible for driving catering sales, managing client relationships, and ensuring the successful execution of events that exceed our customers' expectations.
Develop and implement strategic sales plans to maximize catering revenue and market share
Proactively identify and pursue new business opportunities within the local Chennai market
Conduct site visits and create detailed proposals for potential clients
Negotiate contracts and close deals with clients for catering services
Collaborate closely with the culinary and operations teams to ensure seamless event execution
Manage and motivate the catering sales team to achieve individual and collective targets
Organize and lead pre-event planning meetings to develop timelines, product lists, and logistical needs
Establish and maintain strong relationships with clients, vendors, and internal departments
Analyze market trends and competitor activities to inform sales strategies
Ensure all events meet or exceed client expectations and company standards
Handle client feedback and resolve any issues promptly and professionally
Stay updated on food and beverage trends to propose innovative catering solutions
Maintain accurate records of sales activities, contracts, and client information in the CRM system
Participate in industry events and networking opportunities to promote the company's catering services
Bachelor's degree in Hospitality Management, Business Administration, or a related field
Proven experience (3-5 years) in catering sales or hospitality sales management
Strong track record of achieving and exceeding sales targets
Excellent knowledge of catering operations, event planning, and food and beverage trends
Proficiency in catering sales software, CRM systems, and Microsoft Office Suite
Outstanding communication, negotiation, and presentation skills
Ability to build and maintain strong client relationships
Strong leadership and team management capabilities
Detail-oriented with excellent organizational and time management skills
Problem-solving skills with the ability to make quick decisions under pressure
Flexibility to work evenings and weekends as required for events
Understanding of pricing strategies and contract negotiations in the catering industry
Familiarity with health and safety regulations related to food service and events
Willingness to travel within Chennai for client meetings and event sites
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English
