Cash Posting Executive will be responsible for timely and accurate posting of insurance and patient payments into the billing system. This role is critical in ensuring that all payments, adjustments, and denials are properly recorded to maintain clean accounts receivable and support the overall revenue cycle process.
Key Responsibilities:
Post daily insurance and patient payments (EOBs, EFTs, ERAs, checks, credit cards) into the practice management/RCM system.
Accurately apply payments to correct patient accounts and invoices.
Process adjustments, refunds, denials, and rejections as per payer guidelines.
Identify and escalate unidentified/unposted payments to the appropriate team.
Reconcile daily deposits with posted transactions to ensure zero discrepancies.
Maintain logs for all posted batches and prepare daily/weekly posting reports.
Collaborate with AR follow-up, billing, and denial management teams to resolve issues.
Ensure compliance with HIPAA guidelines and company’s RCM policies.
Meet daily cash posting targets with high accuracy.
Support month-end closing activities related to cash applications.
Required Skills & Qualifications:
Bachelor’s degree in Commerce, Accounting, Finance, or equivalent.
1–3 years of experience in cash posting within the US healthcare
RCM process
.
Ability to work in US Shift Timings (Night Shift).
Strong knowledge of ERA, EOB, EFT, and payment posting workflows.
Familiarity with medical billing software (e.g., Athena, eClinicalWorks, Kareo, Epic, AdvancedMD, etc.).
Proficiency in MS Excel and basic accounting tools.
Excellent attention to detail and data accuracy.
Strong communication and problem-solving skills.
Ability to work independently as well as in a team.
Preferred Qualifications:
Experience working with multiple payers (Medicare, Medicaid, Commercial).
Knowledge of denial codes, contractual adjustments, and refund processes.
Exposure to US healthcare regulations and HIPAA compliance.
