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Business Solution Manager

at Abacus Insights

Pune, India Mid Posted 2026-03-09

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About this role

<div class="content-intro"><p><span style="font-size: 12pt;"><strong><span style="font-family: helvetica, arial, sans-serif;">About Us</span></strong></span></p> <p><span style="font-size: 12pt;">Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. &nbsp;</span><br><span style="font-size: 12pt;">We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions —so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. &nbsp;</span></p> <p><span style="font-size: 12pt;">Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. &nbsp;Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data that can support automation, prioritization, and decision workflows—and it’s why we are leading the way. </span></p> <p><span style="font-size: 12pt;">Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. Ready to make an impact? Join us and let's build the future together.</span></p></div><p><span style="font-size: 12pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 12pt;">We are seeking an experienced Business Solution Manager to support client engagements by translating business needs into effective, data‑driven solutions. This role partners closely with clients and internal teams to define requirements, validate solutions, and ensure successful delivery across a range of business domains and data use cases.</span></p> <p><span style="font-size: 12pt;"><strong>Your day to day</strong></span></p> <p><span style="font-size: 12pt;"><strong>Client Solutions &amp; Requirements Management</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead client requirements gathering and analysis in partnership with subject matter experts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop clear, structured <strong>Business Requirements Documents (BRDs)</strong> including acceptance criteria and non‑functional requirements</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Translate client needs into solution deliverables such as reports, dashboards, data extracts, and analytical views</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Solution Validation &amp; UAT</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Validate delivered solutions against documented requirements and acceptance criteria</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support and coordinate User Acceptance Testing (UAT) with client teams, working in alignment with internal QA resources</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Cross‑Functional Collaboration</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with Product, Engineering, Account Management, Program Management, and Sales teams to deliver client solutions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute client insights to product roadmap discussions and solution improvements</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Client Relationship &amp; Enablement</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Act as a trusted client partner throughout implementation and ongoing engagement</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support client onboarding, training, and enablement activities</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Assist internal teams in understanding client use cases and solution intent</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Product &amp; Process Improvement</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain strong awareness of product capabilities, enhancements, and releases</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify opportunities to improve processes, solution quality, and client satisfaction</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What you bring to the team</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent relevant professional experience</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of experience in business analysis, solution management, or client‑facing roles in software or data‑driven environments</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven experience gathering, documenting, and validating business requirements</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to communicate effectively with both technical and non‑technical audiences</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong organizational skills with the ability to manage multiple priorities</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analytical, detail‑oriented problem solver with a collaborative mindset</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Self‑motivated, adaptable, and comfortable working in a fast‑paced environment</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What you’ll get in return&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Competitive Leave &amp; Benefits</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comprehensive health coverage</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Equity for every employee&nbsp;– share in our success</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Growth-focused environment – your development matters here</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Work arrangements&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Standard hours: 8 hours/day, 5 days/week</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Location: Pune, Hybrid (3 days a week in office)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Shift: 12pm-9pm IST</span></li> </ul><div class="content-conclusion"><p class="p1"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Our Commitment as an Equal Opportunity Employer</strong></span></p> <p class="p1"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></p> <p class="p1"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.</span></p></div>

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