Job description for
Staff
B
usiness
A
nalyst, Blackbaud Luminate
Business Analysts (BAs) play a crucial role in
helping clients
leverage
our platforms to raise money and stay connected with their constituents
.
This position is for the
Luminate Online services
team at Blackbaud, which serves
a wide range of
non-profits/NGOs.
This position will be staffed by BB India and will provide support to US-based services staff
.
Responsibilities
Learn the
Luminate Online
platform and become expert in its features and functionality
Perform
Luminate Online
system configurations
for clients, during implementations or ongoing as part of normal
fundraising activities
Execute scheduled tasks
for clients,
e.g.
sending email campaigns, preparing reports, updating content for web pages or emails
Conduct quality control tests
for both standard and custom
functionality
Assist
senior Business Analysts as part of
services engagements
Write documentation
for internal and client consumption
Qualifications
Knowledge and understanding of
online fundraising, ideally in the space of NGO/non-profit organizations
At least
1
yea
r
of full
-
time professional experience
E
xcellent written
English
Comfortable to work in
EST hours
Technical
aptitude for learning software applications
Basic
understanding
HTML, CSS,
Javascript
– but no need to be a developer.
Must be self-motivated and able to learn and work independently
Ability to multitask on concurrent projects, and deliver work on time
on deadlines
agreed to with clients
Expected shift:
US hours (ET)
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our
Intelligence for Good®
vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
