Job Summary
Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.
The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
You will play a critical role in strengthening
process excellence, quality, and analytical maturity
across Global Business Services (GBS). Your work will directly impact efficiency, cost, quality, and risk outcomes by embedding
structured problem‑solving and continuous improvement practices
into day‑to‑day operations.
Specifically, you will:
Drive
measurable and sustainable improvements
across GBS processes through Lean Six Sigma initiatives.
Build organizational capability by
training, coaching, and mentoring
teams on Quality and CI tools.
Enable data‑driven decision‑making by owning
analytics, performance dashboards, and reporting
.
Reduce waste and cycle time by accelerating
digitization and automation
using Microsoft Power Platform.
Strengthen governance by ensuring
robust RCA and CAPA execution
to prevent issue recurrence.
What Makes You the Right Fit
You bring a strong mix of
continuous improvement expertise, analytical capability, and digital enablement skills
, along with hands‑on experience delivering results in a shared services or operational environment.
You are the right fit if you have:
Proven 5-8 Years experience leading
Lean Six Sigma projects end‑to‑end
with quantifiable business benefits.
Strong working knowledge of
Lean, DMAIC, RCA, CAPA, SPC, and basic statistics
.
Advanced
Excel and analytics skills
, with the ability to translate data into actionable insights.
Hands‑on experience building
low‑code solutions
using SharePoint, Power Automate, and Power Apps.
Solid understanding of
project management and change management
principles.
A facilitative, coaching mindset with the ability to influence without authority.
How Would You Stand Out?
You stand out by going beyond project delivery to
institutionalize excellence
and multiply impact across the organization.
Differentiators include:
Designing and delivering
high‑impact training programs
with demonstrated business outcomes using the
Kirkpatrick evaluation model
.
Acting as the
QPA/BPI “go‑to” expert
for analytics, dashboards, and performance measurement.
Building scalable CI toolkits, playbooks, and micro‑learning to empower first‑line leaders.
Ensuring
strong control plans, benefits tracking, and CAPA effectiveness validation
for sustained results.
Coaching Green Belts, Yellow Belts, and
citizen developers
to build internal capability.
Leveraging
process mining and automation insights
to proactively shape the CI and digitization roadmap.
Why Choose Us?
Training opportunities
Learning and development programs
Health insurance
Hybrid model (3 days working).
IFF is an Equal Opportunity Employer.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit
IFF.com/careers/workplace-diversity-and-inclusion
to learn more
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit
IFF.com/careers/workplace-diversity-and-inclusion
to learn more
