Job Title:
B2B Operations Executive
Department:
Warehouse / Supply Chain
Location:
Delhi
Job Summary:
We are looking for a detail-oriented and proactive
B2B Operations Executive
to manage end-to-end B2B order processing, coordinate with internal teams, and ensure timely dispatches in alignment with SLAs. The role requires strong organizational skills, problem-solving abilities, and experience in managing bulk orders for multiple retail clients.
Key Responsibilities:
Coordinate and process B2B orders in WMS/ERP platforms.
Create and manage picklists, assign them to pickers, and monitor order flow from picking to dispatch.
Communicate and follow up with brands, partners, and transport teams to ensure smooth order movement.
Oversee packing, QC, and documentation (invoice, e-way bill, STN, etc.).
Track shipments, update dispatch details, and maintain accuracy in tracking sheets.
Ensure compliance with SLAs and dispatch protocols.
Troubleshoot delays or operational issues and escalate as needed.
Maintain reports on order status and pending shipments.
Coordinate with the finance/accounts team for billing-related documents when required.
Key Skills:
Strong understanding of B2B logistics and warehouse processes
Knowledge of WMS/ERP systems (e.g., Logic, Uniware, etc.)
Good proficiency in Excel/Google Sheets
Strong communication and coordination skills
Attention to detail and effective time management
Problem-solving abilities and capability to work under pressure
Qualifications:
Graduate in any discipline (Supply Chain or Logistics preferred)
1–3 years of experience in warehouse or B2B operations
Familiarity with retail dispatch workflows is a plus
