Job Description - NOC Engineer – Azure
Contract Position – 6 Months
Night Shifts with Rotational Roster
Work From Home (WFH)
Job Overview
We are looking for a Network Operations Center (NOC) Engineer with 2–3 years of experience to monitor, manage, and support cloud infrastructure hosted on Microsoft Azure.
The candidate will monitor Azure environments, respond to alerts, resolve incidents, and coordinate with DevOps, Infrastructure, and Development teams to ensure high availability of services.
Key Responsibilities
Monitor Azure infrastructure, applications, and network services.
Respond to alerts, incidents, and service disruptions.
Perform initial troubleshooting and root cause analysis.
Escalate issues to DevOps, Cloud, or Application teams when required.
Track incidents using ticketing systems (Jira, etc.).
Azure Infrastructure Monitoring
Monitor Azure Virtual Machines
Azure Kubernetes Service (AKS)
Storage Accounts
Azure App Services
Azure SQL / Databases
Load Balancers / Application Gateway
Networking (VNet, NSG, VPN Gateway)
Track CPU, Memory, Disk, and Network utilization.
Alert Management
Analyze alerts generated from Azure Monitor and Log Analytics.
Validate alerts and take corrective actions.
Escalate critical alerts to appropriate teams.
Basic Troubleshooting
Check service availability.
Restart services when required.
Verify VM health and connectivity.
Investigate logs and metrics.
Perform basic network troubleshooting (Ping, NSLookup, Port connectivity).
Documentation & Reporting
Maintain incident logs and resolution steps.
Prepare daily/weekly reports for system availability.
Document SOPs and troubleshooting guides.
Required Skills
Basic understanding of Azure Virtual Machines, Networking, Storage.
Familiarity with Azure Monitor and Log Analytics.
Basic Linux and Windows server administration
Azure Monitor
Tools & Technologies
Log Analytics
Grafana / Prometheus
Ticketing tools such as Jira, Zoho
Soft Skills
Strong troubleshooting ability
Good communication skills
Ability to work in 24x7 shifts
Ability to work under pressure during incidents
