<div class="content-intro"><div class="p-rich_text_section">Bloomreach is building the world’s premier <strong data-stringify-type="bold">agentic platform for personalization</strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the <strong data-stringify-type="bold"><em data-stringify-type="italic">entire</em></strong> customer journey.</div>
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<li data-stringify-indent="0" data-stringify-border="0">We're taking <strong data-stringify-type="bold">autonomous search</strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.</li>
<li data-stringify-indent="0" data-stringify-border="0">We’re making <strong data-stringify-type="bold">conversational shopping</strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.</li>
<li data-stringify-indent="0" data-stringify-border="0">We're designing the future of <strong data-stringify-type="bold">autonomous marketing</strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.</li>
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<div class="p-rich_text_section">And we're building all of that on the intelligence of a single AI engine — <strong data-stringify-type="bold">Loomi AI</strong> — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.</div></div><p>Join the <strong>Bloomreach GIST</strong> (Global Information Security & Technology) team as an <strong>Associate Security Analyst</strong> and help protect our e-commerce environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you can work full-time from our India offices or from home. <br><br><strong>Your job will be (but not limited to)</strong> <br><br>● To Monitor, analyze & interpret security/system/application/infrastructure logs for events, configuration irregularities & potential incidents <br>● To leverage security tools, custom built dashboards and/or proactive identification approaches to detect anomalous activities <br>● Monitoring Cloud infrastructure for security-related events <br>● Monitoring threat/vulnerability landscape and security advisories, coordinate and escalate as appropriate <br>●To work with application security teams, product specialists, GRC, legal teams on active incidents and/or investigations <br>● To participate in a major incident call, document incident report summaries <br>● To document, follow and execute standard operating procedures (SOPs) <br>● Documenting/Managing/maintaining & following use cases, playbooks and/or knowledge base articles <br>● To work on incidents, requests related to security <br>● Owning responsibilities within a shift with a positive mindset towards growth & upskilling</p>
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<p>Professional experience, skills & requirements <br><br>● 2+ years of hands on experience as part of a 24*7 Security Operations team OR a starter with equivalent degree/specialization in the area of Cyber Security with a proven project dealing in the new age landscape (SaaS platform Security, SecOps, API/Container Security, Threat Intel/Hunting, Vulnerability Management). <br>● Hands on experience or deep knowledge on usage of SIEM, SOAR, EDR ( modules like TI, VM, DLP) <br>● Exposure or experience in using any of CSPM tools (SentinelOne, Falcon Horizon, Wiz,Sysdig,Prisma cloud,MS Defender) <br>● Exposure or experience in assessing, interpreting & managing vulnerabilities using relevant tools. <br>● Knowledge of either AWS or GCP is must <br>● Should possess positive attitude to participate, own & drive tasks for POCs for various tools <br>● Understanding of risk framework <br>● Ability to assess emerging trends & threats in cyber security space <br>● Should possess good analytical, problem-solving, and interpersonal skills. Should be able to apply & provide logical reasoning <br>● Knowledge of NIST framework, OSINT standards, MITRE ATT&CK framework & cybersecurity incident lifecycle is an advantage. Beginner level of understanding is mandatory <br>● Mandatory to work in a 24/7 rotation shift & weekends <br>● Possess excellent command on communication in English being a good listener, speaker & reader </p>
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<p><strong>Your success story will be: </strong><br><br><strong>In the first 30 days you will</strong> <br><br>● Understand the roles & responsibilities of SOC team, in-scope vs out of scope tasks <br>● Read & understand SOPs, Policies & working procedures of the team <br>● Shadow peers in day to day work, overlook tickets, alerts, incidents, understand the current state of ongoing projects/enhancements etc <br><br><strong>In the next 30 days you will (60 days from start)</strong> <br><br>● Start owning incidents, tasks as independent contributor with a peer shadowing you <br>● Participate in incident related calls, cross team/department meetings <br>● Handle SIEM/SOAR/EDR events <br><br><strong>In the next 30 days you will(90 days from start)</strong> <br><br>● You will start documenting or tweaking existing SOPs, process document <br>● You will bear responsibilities of representing team in forums/meetings/discussions <br>● You will start managing shift alone when needed <br>● You will adapt yourself to service improvement mindset and contribute to overall success of the team</p>
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<p> </p><div class="content-conclusion"><h2 style="text-align: justify;"><span style="font-size: 18pt;">More things you'll like about Bloomreach:</span></h2>
<h3 style="text-align: justify;"><strong>Culture:</strong></h3>
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<div><span style="font-weight: 400;">A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. </span></div>
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<div><span style="font-weight: 400;">We have defined our </span><a href="https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&utm_medium=Job-Description&utm_content=Hyperlink-1" target="_blank"><span style="font-weight: 400;">5 values</span></a><span style="font-weight: 400;"> and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. </span></div>
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<div><span style="font-weight: 400;">We believe in flexible working hours to accommodate your working style.</span></div>
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<div><span style="font-weight: 400;">We work virtual-first with several Bloomreach Hubs available across three continents.</span></div>
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<div><span style="font-weight: 400;">We organize company events to experience the global spirit of the company and get excited about what's ahead.</span></div>
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<div>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.</div>
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<div><span style="font-weight: 400;">The </span><a href="https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm" target="_blank"><span style="font-weight: 400;">Bloomreach Glassdoor page</span></a><span style="font-weight: 400;"> elaborates on our stellar 4.4/5 rating. The <a href="https://www.comparably.com/companies/bloomreach" target="_blank">Bloomreach Comparably page</a> Culture score is even higher at 4.9/5</span></div>
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<h3 style="text-align: justify;"><strong>Personal Development:</strong></h3>
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<div><span style="font-weight: 400;">We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.</span></div>
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<div><span style="font-weight: 400;">Our resident communication coach </span><a href="https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/" target="_blank"><span style="font-weight: 400;">Ivo Večeřa</span></a><span style="font-weight: 400;"> is available to help navigate work-related communications & decision-making challenges.*</span></div>
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<div><span style="font-weight: 400;">Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.</span></div>
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<div><span style="font-weight: 400;">Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*</span></div>
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<h3 style="text-align: justify;"><strong>Well-being:</strong></h3>
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<div><span style="font-weight: 400;">The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*</span></div>
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<div><span style="font-weight: 400;">Subscription to Calm - sleep and meditation app.*</span></div>
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<div><span style="font-weight: 400;">We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.</span></div>
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<div><span style="font-weight: 400;">We facilitate sports, yoga, and meditation opportunities for each other.</span></div>
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<div><span style="font-weight: 400;">Extended parental leave up to 26 calendar weeks for Primary Caregivers.*</span></div>
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<h3 style="text-align: justify;"><strong>Compensation:</strong></h3>
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<div><span style="font-weight: 400;">Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*</span></div>
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<div><span style="font-weight: 400;">Everyone gets to participate in the company's success through the company performance bonus.*</span></div>
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<div><span style="font-weight: 400;">We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.</span></div>
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<div><span style="font-weight: 400;">We reward & celebrate work anniversaries -- Bloomversaries!*</span></div>
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<p style="text-align: justify;"><em><span style="font-weight: 400;">(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)</span></em></p>
<p style="text-align: justify;"><strong>Excited? Join us and transform the future of commerce experiences!</strong></p>
<p style="text-align: justify;"><span style="font-weight: 400;"><em>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!</em></span></p>
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<p style="text-align: justify;"><em><span style="font-weight: 400;">Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.</span></em></p>
<p style="text-align: justify;"><span style="color: rgb(236, 240, 241);">#LI-Remote</span></p></div>
