Roles and Responsibilities
Assisting with collections of all repayments due from corporate borrowers
Implementing strategies to avoid defaults by risky accounts
Actioning recovery of delinquent accounts through calling and physical meetings
Running day-to-day operations of the collection process to ensure the highest quality of customer collection and recovery services
Managing and liaising with relevant internal and external stakeholders to facilitate the pre-delinquency and recovery process
Requirements:
2 years of experience in collection of loan repayments
Prior experience in the fintech industry and business / SME loan recovery
Exceptional communication abilities to function across all organisational levels and accomplish targets
