Job Summary
The Associate Product Manager will be responsible for planning, executing and concluding the
product / projects. They need to ensure that projects are finished on time, within budget and
meet the expected quality standards.
Key Responsibilities:
1. Project Planning and Coordination:
● Assist the Product Manager in defining product scope, goals, and deliverables across LMS, LOS, and collections modules.
● Develop detailed execution plans including timelines, sprint planning, resource allocation, and risk mitigation.
● Coordinate with engineering, design, QA, data, and business teams to ensure timely delivery of product requirements.
2. Product Development Support:
● Collaborate with the Product Manager to gather and document product requirements from lenders, agencies, and internal stakeholders.
● Assist in creating and maintaining product roadmaps, sprint backlogs, and feature documentation.
● Support prioritization of platform enhancements, automation workflows, and integrations based on business value, client impact, and recovery outcomes.
3. Execution and Monitoring:
● Track product development progress across LMS workflows, LOS integrations, and debt resolution pipelines.
● Monitor feature performance and operational metrics to ensure successful delivery of short-term releases and long-term roadmap goals.
● Identify risks, bottlenecks, or delivery issues and escalate proactively to leadership.
4. Stakeholder Management:
● Maintain clear communication with internal teams, fintech clients, partner agencies, and senior management.
● Translate business needs into structured product requirements and execution plans.
● Prepare regular product updates, dashboards, and presentations for stakeholders.
5. Documentation and Compliance:
● Maintain detailed product documentation including PRDs, workflows, release notes, and operational guidelines.
● Ensure platform features align with regulatory requirements, lending processes, and company policies.
● Support audit readiness by maintaining structured product and workflow records.
6. Product Launch and Post-Launch Support:
● Assist in coordinating feature launches across LMS modules, automation workflows, and marketplace integrations.
● Monitor post-launch performance using product analytics, operational metrics, and client feedback.
● Support analysis of adoption, workflow efficiency, and recovery impact to identify improvement opportunities.
7. Continuous Improvement:
● Identify opportunities to improve workflow automation, product scalability, and operational efficiency.
● Recommend enhancements based on user feedback, performance data, and fintech market trends.
● Stay updated on lending, collections technology, and SaaS product management best practices.
8. Vendor Management:
● Support evaluation and coordination of external vendors or partners for integrations, services, or product modules.
● Work with business teams to align vendor capabilities with platform requirements and pricing considerations.
● Coordinate with finance teams for invoicing and vendor onboarding processes.
● Ensure platform reliability by supporting integrations and monitoring partner service performance.
Qualifications:
● Bachelor’s degree in Business, Finance, Technology, Engineering, or related field.
● 1–3 years of experience in Product Management, Project Management, or fintech platform roles.
● Exposure to lending platforms, LMS, LOS, collections systems, or workflow automation products preferred.
● Strong understanding of Agile development practices and product lifecycle management.
● Experience using tools such as Jira, product analytics platforms, or data dashboards.
● Analytical mindset with ability to interpret metrics and operational performance data.
● Strong communication, stakeholder management, and documentation skills.
● Ability to manage multiple priorities in a fast-paced SaaS environment.
● Certification in Agile, Scrum, CAPM, PMP, or PRINCE2 is a plus.
