The India security operation center (IOC) is responsible for supporting emergency and non-emergency events, researching regional and global affairs, incoming call mitigation, event dispatching and emergency notification services 24 hours a day, 7 days a week.
In an emergency, they direct and coordinates regional security assistance and support by providing technical and advisory assistance for the performance of essential operational services; the issuance of warnings of risks and hazards, dissemination of employee information, as well as serving as the central communication intake point for Corporate Security in India.
Personnel who work in the IOC must be able to exercise critical thinking and sound judgment to facilitate communications and solutions to impacted personnel and their impacted business leadership; communicate accurately and efficiently with the highest-level executives; problem solve a variety of potential hazards and crisis to ensure effective warnings are communicated.