Applied AI Engineer

Why Join HYCU?     HYCU is the fastest-growing leader in the multi-cloud and SaaS data  protection as a service  industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform  eliminates  complexity, risk, and the  high cost  of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at  www.hycu.com.   Overview     We are seeking an  Applied AI Engineer   that will  be  responsible for  building AI-powered workflows and agents that transform enterprise data into actionable insights. This role focuses on applying Generative AI techniques to real-world use cases and integrating them into production systems.     We are building next-generation Generative AI products that deliver actionable data insights at enterprise scale. Our solutions combine Large Language Models (LLMs), AI agents, and enterprise data platforms to help users analyze data, generate insights, and make informed decisions. We focus on building practical, reliable, and explainable AI systems that solve  real business  problems.     Location :      Bangalore , India (Hybrid; 3 days onsite/2 days remote)      What  You’ll  Do:     Design and build AI-driven workflows for data analysis, summarization, and recommendations   Develop and orchestrate AI  agents that reason  across multiple tools and data sources   Integrate Generative AI capabilities into applications, dashboards, and APIs   Validate AI outputs against business requirements and real-world scenarios   Continuously iterate on AI solutions based on user feedback and performance metrics   Translate business and data problems into AI-driven solutions   Build reliable and scalable AI workflows for production use   Collaborate with LLM, data, and knowledge engineers to improve solution quality   Ensure AI solutions are explainable, testable, and maintainable   Troubleshoot and improve AI behavior in production environments       What  We’re  Looking For:     Bachelor’s or  Master’s degree in Computer Science , Artificial Intelligence, or  a related  field   6–9 years of experience in software engineering, AI, or applied machine learning roles   Experience building AI-powered features or products in production   Exposure to enterprise data, analytics, or decision-support systems is a plus   Strong software engineering skills with experience integrating AI or ML solutions   Hands-on experience with Generative AI, LLMs, and agent-based frameworks   Proficiency  in Python and familiarity with modern backend development practices   Experience working with APIs, data platforms, and analytics systems   Understanding of  AI evaluation, prompt design, and error handling techniques     Technical Skills Required: Core Skills (Must Have)   Python (strong)   RAG implementation   OpenAI / Anthropic API usage   Prompt design & optimization   Guardrail implementation   Token cost awareness   LLM Tooling   LangChain  or LlamaIndex (hands-on)   Embeddings usage   Vector search integration   Response evaluation techniques   Preferred  Skills  OpenSearch vector features   Evaluation frameworks (Ragas or similar)   Basic  PyTorch  familiarity   Attributes of a Successful HYCUer  in this role:     Self-starter and strategic thinker who  thinks outside the box     Takes  responsibility and ownership for driving successful outcomes.  You’re  results-driven with a winning attitude    Team player! You have excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties    Hands-on and builders' mentality with an entrepreneurial mindset and intrinsic motivation    Obsessed with being customer-focused – We know our customers and are advocates for their voice and point of view across HYCU    Intellectual curiosity, always open for continuous learning/growth mindset        Who We Are:     Our Core Values:  Authenticity ,  Grit  and  Empathy  are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things .           The following is how we approach each Core Value:      Authenticity  – To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say  we’re  going to do .        Grit  – To  win  we need to want it. Every team member needs to be able to jump in and help at every turn. Whether  it’s  staying late to help a colleague or customer or  finding  a better process and making sure  it’s  communicated cross-functionally. You just  have to  do it and love it…and never stop trying .        Empathy  – We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we  don’t  live in a constant state of empathy, if we  don’t  strive to truly put ourselves in another person’s shoes, we cannot truly serve the market.        "We are at our best when we stay true to our Core Values."~  Simon Taylor, CEO       What We Offer:   Come work for one of CRN’s “ Cloud 100 Companies for 2026 ”. At HYCU  you’ll  have the opportunity to build your career with a “Visionary” B2B SaaS company from  Gartner’s Magic Quadrant for Enterprise BackUp . HYCU provides an excellent benefits package including Medical Insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees  participate  in our equity program.