Be a single point of contact for the Appraiser/ Brokers and other stakeholders for the placement and follow-up related transaction with respect to work related to the Valuation services.
Need to get valuation related documents from vendors and appraisers.
Inbound/Outbound call/email support to vendors and appraisers, including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.
Documentation on property related details and calls.
Interact effectively with multiple stakeholders involved in the transaction.
Should be capable of producing error free work consistently.
Maintain 100% SLA and quality yield.
Should be a fluent English speaker.
Meet the output HRDs set by the business unit for the process.
Research top priority items by providing detail investigation of complaints and disputes received form internal and external stakeholders.
Ability to discern matters that require escalation to Supervisor.
Timely completion of all work assignments and projects
Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals.
Qualifications
• Bachelor’s Degree or equivalent Required Skills
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail
• Must have minimum 30 wpm speed with the ability to talk over the phone
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
· Competitive salary based on your experience and skills
Good Health
· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.
Happiness
· 10 paid holidays, plus 26 paid days off per year
· Lots of employee engagement activities
·
OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
·
Act with Integrity
– exhibit unwavering integrity, compliance, and ethical conduct at all times
·
Energize People
– enable exceptional people to energize their teams and drive results
·
Empower Innovation
– reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
·
Exceed Customer Expectations
– execute world-class solutions to deliver value and delight our customers
·
Win as a Team
– embrace the passion, energy, and power of our global teams to win as “One-Altisource”
·
Enrich Communities
– create positive impacts for the communities where we live and serve
Are you up to the challenge? What are you waiting for? Apply today!
