Plan, coordinate, and execute banquet events and functions from initial client consultation through post-event follow-up
Manage banquet operations, including room setup, table arrangements, décor, and technical requirements
Supervise and train banquet staff, ensuring adherence to service standards and company policies
Communicate effectively with clients to understand event requirements, preferences, and expectations, whilst handling inquiries and special requests with professionalism
Coordinate with the food and beverage team to ensure menu execution and service quality
Manage vendor relationships and negotiate contracts for catering, décor, entertainment, and other event services
Monitor and control event budgets, ensuring profitability whilst maintaining quality standards
Maintain detailed event documentation, timelines, and checklists to ensure organised execution and drive continuous improvement
Proven experience coordinating and executing large-scale events and functions
Strong leadership and team management skills with the ability to motivate and supervise staff
Excellent customer relationship management, communication, and interpersonal skills
Proficiency in event planning and banquet management software
Solid understanding of food and beverage operations and service standards
Strong organisational and time management abilities with attention to detail
Ability to work flexible hours, including evenings and weekends as required for events
