AI Success Architect

About Impact Analytics Impact Analytics™ (Series D Funded) delivers AI-native SaaS solutions and consulting services that help companies maximize profitability and customer satisfaction through deeper data insights and predictive analytics. With a fully integrated, end-to-end platform for planning, forecasting, merchandising, pricing, and promotions, Impact Analytics empowers companies to make smarter decisions based on real-time insights rather than relying on last year’s inputs to forecast and plan this year’s business. Powered by over one million machine learning models, Impact Analytics has been leading AI innovation for a decade, setting new benchmarks in forecasting, planning, and operational excellence across the retail, grocery, manufacturing, and CPG sectors. In 2025, Impact Analytics is at the forefront of the Agentic AI revolution, delivering autonomous solutions that enable businesses to adapt in real time, optimize operations, and drive profitability without manual intervention. Here’s a link to our website: www.impactanalytics.co. The impact that you will be making You will serve as the primary customer-facing expert leading solution design, process orchestration, and change management for Demand & Replenishment Planning Solutions for Retail & CPG clients. You will architect Scalable, AI-powered workflows encompassing Demand Planning (Collaborative forecasting, NPI management), Distribution Planning (Multi-echelon DRP), Vendor Ordering (PO generation, Supplier Collaboration), Inventory Optimization (safety stock, min-max policies), and AI/ML Forecasting (anomaly detection, causal modeling). Drawing from your hands-on experience in process and solution consulting, you will act as a functional liaison between project teams and key executives, facilitating diagnostics and workshops to create solution design documents and leading engagements with an agile delivery model.  What this role entail Solution Architecture & Design • Facilitate/lead business diagnostics, process analysis, and design workshops to define as-is/to-be states, authoring comprehensive solution design documents that align Retail/CPG requirements of customers with IA’s product capabilities. • Design scalable architectures for complex scenarios like seasonal demand surges, multi-tier distribution networks, and vendor-managed inventory, ensuring smooth integration between technical and functional requirements (e.g., ERP/OMS APIs, data interfaces)  Presales & Client Enablement • Lead solution demonstrations and proof-of-value sessions, showcasing value gains and $ savings via live AI simulations, while recognizing and highlighting incremental revenue opportunities. • Collaborate cross-functionally and globally with Sales, Delivery, and Product teams to scope RFPs, build ROI frameworks, support presales PoVs, and mitigate risks in high-stakes pursuits, including gap-fit for legacy migrations • Coach customers through change management processes, preparing and delivering customized end-user training workshops and functional test scripts to accelerate adoption of new AI-driven processes Implementation & Thought Leadership • Oversee fit-gap analysis, roadmap creation, and agile go-live planning for concurrent projects, including detailed work breakdown structures and escalations for scheduling impacts, ensuring 100% traceability to outcomes • Mentor junior team members on product and implementation best practices, AI/ML forecasting, tuning, process reengineering, and configuration to facilitate Job Description | Solution AI Architect1 client business processes, while providing guidance to support functional and technical issues • Act as a thought leader for Demand & Replenishment planning processes, communicating trends to Product Management for enhancements and representing Impact Analytics at industry conferences or workshops as required  What lands you in this role • 8–12 years of experience in solution design/consulting for enterprise supply chain planning (e.g., Blue Yonder Demand/Fulfillment/ESP, o9 Demand Planning, Allocation & Replenishment, Integrated Business Planning, Kinaxis RapidResponse, Anaplan, e2Open Demand & Supply Planning Solutions), with hands-on experience as a functional consultant/architect implementing solutions for customers • Proven expertise in Retail/CPG implementations: Demand Planning (statistical baselines, causal factors, ML models), Distribution Planning (network optimization), Vendor Ordering (EDI/ASN flows), Inventory Optimization (service levels, ABC analysis), and AI/ML Forecasting (time-series models, explainability) • Track record of leading 5+ full-lifecycle projects, including process workshops, blueprinting, functional specifications, test scripts, and go-live handovers with >95% client satisfaction • Strong presales acumen: Influenced/closed deals through tailored demos, ROI modeling, and PoVs for Demand/Replenishment suites; experience as a functional liaison with executives • Bachelor’s/Master’s in Supply Chain, Operations, Logistics, or Analytics; relevant certifications like APICS CSCP/CPIM, Certifications from Blue Yonder, o9 Solutions, Anaplan, Kinaxis, e2Open, TOGAF certification for enterprise architecture • Hands-on with Agentic AI ecosystems (autonomous agents for scenario planning, real-time adjustments), knowledge of performance tuning techniques • Prior experience in Management Consulting or Supply Chain Centers of Excellence; published contributions to forums • Strategic Communicator – strong verbal, written, and interpersonal skills for presentations to users and management; distill complex architectures into executive narratives • Workshop Maestro – Drive implementation bootcamps, user training workshops, foster collaboration across internal & external stakeholders, planners, and IT leads • Professional demeanor in escalations and global interactions • Drive for innovation in Retail/CPG dynamics (e.g., sustainability-driven replenishment) • Willingness for global travel  What we offer • An opportunity to be part of a high growth Startup that is building the best enterprise SaaS products for retail and brands. • Opportunity to quench your thirst for problem-solving, experimenting, learning, and implementing innovative solutions. • A flat, collegial work environment, with a work hard, play hard attitude. • A platform for rapid growth if you are willing to try new things without fear of failure. • Remuneration that is best-in-class with generous health insurance and benefits • Ownership of the role and an ability to define your own growth and chart your own course. Some of our accolades include: • Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024. • Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024. • Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report. • Ranked #72 in America’s Most Innovative Companies list in 2023—by Fortune— alongside companies like Microsoft, Tesla, Apple, IBM, etc. • Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools. • Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.