Job Description: Accounts Payable Analyst
About Us
Othain Group is a global IT and BP Solutions and Services Company
The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution.
Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer.
We are looking for a competent Collection Agent to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationship and ensuring timely payments. Our Collection Agent should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
Job Location: Hyderabad (Work from office)
Job Timing:- 12 noon to 9 PM IST
Experience:- 2-6 years
Job Description: Accounts Payable Analyst
The resource’s primary responsibility is Customer Relationship Management. As an Accounts Payable analyst, the resource shall contribute to the Invoice Processing Team by efficiently handling requests and queries sent by various stake holders. The resource is expected to have at least basic knowledge about any CRM and ERP system, to perform BAU (Business as Usual) activities.
Duties and Responsibilities:
· PO and NON PO invoice processing Knowledge
· Be professional in receiving and responding to queries
· Drive efficiency in the process
· Knowledge about 3 way match
· Meet and exceed the quality, cycle time & the other process SLA’s
· Promotes positive relations with various stakeholders/ teams
· Adheres to Standard Operating Procedures
· Follows up with users proactively and ensures that assigned cases are resolved in a timely manner
· Escalates open/ unresolved cases to appropriate leadership
· Ensures step by step resolution is properly recorded and trackers are maintained
· Stays up to date with any changes in system processes.
· Expand knowledge horizon by constantly learning from exposure to new/ unique processes
Requirements:
· Prior experience in Customer Relationship Management and Enterprise Resource Planning tools
· Exposure to Accounts Payable processes such as Invoice Processing & Purchase Orders
· Good verbal and written communication skills
· Strong business acumen and ability to articulate emails in a professional manner
· Must be able to meet deadlines and ensure departmental and business goals are achieved
· Proficient in using PC applications MS Excel, MS Word, MS PowerPoint & MS Outlook
· Able to contribute individually and also work collectively as a team.
· Capable of multi-tasking and working with cross-functional teams.
· Expert in conducting GAP Analysis and Root Cause Analysis
· Must be focused and self- motivated
· Bachelors’ Degree in Information Technology, Computer Science or any equivalent degree
· Good to have Finance or Accounts knowledge